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Twiz15

At home · WhatsApp Booking

Wait from home. Arrive just in time.

Visitors book a slot or join today's queue on WhatsApp. Twiz15 keeps them posted as the queue moves, so they leave home when their turn is close, not two hours early.

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Sunrise Diagnostics

Business account

Hi, I want to book a blood test for tomorrow8:02 pm
Hello. Choose a slot for Thursday: 1. 7:30 - 8:00 am (fasting) 2. 8:00 - 8:30 am 3. 9:00 - 9:30 am8:02 pm
18:03 pm
Booked. Token L-012 at Sunrise Diagnostics, 7:30 am. Please come fasting. Reply CANCEL to free your slot.8:03 pm
Good morning. 3 people ahead of you. Your turn is in about 10 minutes.7:24 am
Your turn now. Please go to Collection Room 2.7:33 am

A lab booking from the evening before to the collection room.

0 apps

Visitors already have WhatsApp

3 alerts

Confirmation, turn coming, turn now

SMS

Automatic fallback

What it does

Your front desk, open in every visitor's chat.

Slot booking

Show open slots by service, doctor, branch or counter. Visitors reply with a number to book.

Turn alerts by live queue

Alerts are sent when the queue reaches a set distance, such as five tokens or 25 minutes, not at a fixed clock time.

Reschedule and cancel

Visitors reply CANCEL or pick a new slot. The freed slot opens for the next person straight away.

Join today's queue

Walk-in tokens from home: visitors join the live queue and travel when they get the message.

Local language templates

Approved message templates in English, Hindi and regional languages, chosen per branch.

Verified business sender

Messages come from your verified WhatsApp Business number with your name and logo.

How it runs

From first setting to a calm hall.

  1. 01

    Connect your number

    We help you verify a WhatsApp Business number through Meta's official API.

  2. 02

    Choose what to share

    Slots, services and the alert distance for each service.

  3. 03

    Pick the messages

    Start with our approved templates and edit the wording.

  4. 04

    Share the link

    Put the chat link on Google Maps, your site and the QR poster.

Arrivals that match the queue

The message goes out when the queue says so.

A fixed reminder an hour before is a guess. Twiz15 watches the live queue and the AI estimate, then sends the turn alert when the visitor should actually leave. If the counter speeds up or slows down, the next message says so.

  • Alert distance set per service: by tokens ahead or by minutes
  • Automatic update if the estimate changes by more than five minutes
  • Late-arrival grace window before a token moves to recall
  • Messages pause outside opening hours

Message plan · car service

  1. Day before, 6 pm

    Booking reminder with token and address

  2. When 25 min remain

    Your turn is in about 25 minutes

  3. If estimate moves

    New time, with the reason in one line

  4. When called

    Please go to Counter 3

  5. After the visit

    One-tap rating link

SMS goes out instead when a number is not on WhatsApp.

Questions

Before you switch it on.

  • Yes. Messages go out from your verified number through the official WhatsApp Business Platform. We guide you through verification, which usually takes one to three working days.

Empty seats, happy faces

Press for your token

Trial counter

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30 days with every feature of the 10 Minutes plan. Your first token display can be live this afternoon.

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2 waiting in the hall · 31 waiting from home · average wait 11 min